25 kgChecked baggage
Travel Information
Everything you need before you fly
Visa, check-in, baggage and assistance for flights from Bangkok. Policies follow Bhutan Airlines guidelines; fees and deadlines are confirmed by the OMG Experience Team at booking.
Reviewed July 2026
Visa & preparation
Before you travel
Bhutan and India have different rules — pick the tab for your route.
Visa · Bhutan
Do I need a visa for Bhutan?
Arrange before you fly — not on arrival for most visitors.
- Requirements
- Most visitors need a visa or entry permit before travel, linked to your dates. Have approval before boarding for Paro.
- Checklist
- Passport valid 6+ months. Visa approved before departure. Ticket name matches passport.
- Help
- OMG Experience guides documents when you book. Bhutan Tourism
SDF · Bhutan
What is the Sustainable Development Fee (SDF)?
Paid separately from your air fare — not included on this website.
- Current rate
- USD 100 per adult, per night (reduced rate until 31 August 2027).
- At booking
- The OMG Experience Team explains how and when to pay under current government rules alongside your ticket.
Before you fly · Bhutan
Prepare for Paro (PBH)
Check-in, timing and local tips — including via Kolkata.
- Documents
- Passport valid 6 months. Carry visa approval and ticket — digital and printed.
- Check-in · BKK
- Zone K · Gates Zone D-1A. Counters open 3 hours before, close 45 minutes before; gates 25 minutes before. Groups 9+: arrive 2 hours early.
- When to arrive
- BKK departures: 3 hours before. Via Kolkata: allow extra time. Domestic Bhutan: 90 minutes before.
- On arrival
- Altitude: ~2,200 m — pace day one. Temples: cover shoulders and knees. Currency: BTN (pegged to INR).
Visa · India
Do I need a visa for India?
For Gaya, Kolkata, or transiting India on BKK–Paro via CCU.
- Who needs one
- Most nationalities need a valid visa for Gaya (GAY), Kolkata (CCU), or transit through India.
- e-Visa
- Apply online before departure — allow several working days. Confirm transit rules for short stops.
- Help
- India e-Visa · OMG Experience confirms visa type at booking.
Before you fly · India
Prepare for Gaya & Kolkata
Airport zones and tips from Bangkok.
- Documents
- Passport valid 6 months. Most need an India visa — see India visa.
- Check-in
- Counters open 3 hours before, close 45 minutes before; gates 25 minutes before. BKK: Zone K · CCU: Zone G, Gates 4–5 · GAY: seasonal — check ticket.
- When to arrive
- BKK departures: 3 hours before. India arrival: allow immigration time. Kolkata transit: confirm visa need.
- On arrival
- Sacred sites: dress modestly. Currency: INR. Gaya: seasonal — confirm dates when booking.
Baggage
What's the baggage allowance?
International policy for Bhutan Airlines flights from Bangkok. Allowances may vary by route and cabin — your ticket confirms the final allowance.
Allowance by cabin class
Checked and carry-on limits for international sectors. Kathmandu–Paro may differ.
30 kgChecked baggage
Cabin baggage rules
One carry-on piece per passenger. Bags must fit under the seat in front of you or in an overhead locker — not in aisles or near emergency exits.
- Maximum 7 kg and 55 × 40 × 20 cm
- Liquids, gels and aerosols follow international security limits
- Excess carry-on may be checked at the gate
Liquids & personal items
Maximum 100 ml per container, packed in one re-sealable transparent bag (max 1 litre) — one bag per passenger at security. Exemptions apply for baby food, medicines and special dietary needs.
Excess & sports equipment
Contact the OMG Experience Team before travel to pre-purchase extra baggage or arrange approval for sports gear.
Lost or delayed baggage
Report missing baggage at the airport desk before leaving the arrivals hall and obtain a Property Irregularity Report (PIR).
Special assistance
Assistance for every journey
Request when you book — or at least 48 hours before departure.
01
Wheelchair assistance
Available from check-in through to the aircraft door. Up to two mobility aids free of charge in addition to standard baggage.
02
Medical assistance
Contact OMG Experience before booking if you require supplemental oxygen or have a serious medical condition. A fitness-to-fly certificate may be required.
03
Travelling while pregnant
Advise us at booking. Medical clearance may be required for later stages — rules confirmed by the OMG Experience Team.
04
Infants and children
One infant per adult as a lap infant, or in an approved car seat with a separate seat. Child meals and UMNR services may be available — contact us for eligibility.
05
Special meals & accessibility
Vegetarian and other special meals on request. Include requirements in your Book & Hold request or call +66 2 630 4600-1.
Official General Sales Agent
Your official booking channel
You do not pay online. Every Bhutan Airlines booking from Thailand goes through the OMG Experience Team, the airline's appointed General Sales Agent — never a third-party reseller. Send a request, we confirm seats and fare with you personally, and you pay only when everything is agreed.
Book & Hold